What is Managed IT Support and Services? 

Managed IT Support and Service involves a proactive approach to maintaining computer systems and networks. Just like your car needs its oil changed, your computers and networks need maintenance as well, which include updating and keeping systems current and patched. This is extremely important in today’s internet connected world of devices. Time and time again we hear of companies being hacked and the culprit was some unpatched system that went for months or years without getting any kind of maintenance by an IT Support Technician. It is important to keep your software up to date when software manufacturers release an update it generally includes several bug fixes, UI enhancements, security fixes and improvements to the software. When systems go unpatched this leaves them vulnerable to hackers. By having a managed IT Support and Service plan with SchrankLABS we maintain these systems as well as 24/7 System Monitoring, Security Management, Patch Mangement, Remote Support, Server/ Network Support, Asset Management, Preventive Maintenance, Reporting, Vendor Management, Workstation Support, After-hours scheduled maintenance, and more.

• Dedicated Local On-Site Support
• Remote Help Desk Support
• Proactive monitoring of network & critical infrastructure
• Anti-Virus/Anti-Malware Subscriptions & Scanning & Remediation
• Asset Management of Hardware & Software
• Network Documentation
• IT Purchasing & Procurement
• Technical Consultant to software & hardware vendors (vendor management)
• Disaster Recovery/ On-Site & Off-Site Backups
• User Access Administration
• Technical Projects

SchrankLABS LLC Managed IT Services is an el la carte style service offering, your ability to pick how much or how little you want SchrankLABS to manage. We can manage as much or as little as you’d like.

• Server Administration
• Remote Support
• Managed Anti-Virus Solution
• Managed Backup and Recovery Solution
• Managed Security Appliance
• Managed Firewall
• Managed Network
• Managed Web Hosting and Email
• Managed DNS and Domain Registration
• Managed Endpoints
• Patch Management
• Virtual Private Network (VPN) Management
• User Management

We are proudly providing Managed IT Support and Managed IT Services in Rochester, Waterford, Burlington, Union Grove, East Troy, Waukesha, Brookfield, Racine, Kenosha, Milwaukee, Salem, Bristol, Lake Geneva, Mukwonago, Wind Lake, Muskego, Franklin, Hales Corners, Elkhorn, Whitewater, Pewaukee, Hartland, Delafield, Oconomowoc, Hartford, Richfield, Mequon, Sheboygan, Fond du Lac, Oshkosh and all over Wisconsin.